We support 7-day returns. You can return your item in 7 days when you receive it.
If you decide to return your item, contact us and explain the reason for the return.
Once the return is acceptted, please ship your item to our assigned address. You pay the return shipping fee.
Please ensure the item as the same when it is delivered. If damage is found in the returned item, we will evaluate and deduce the damage from the refund.
Due to the speciality of personalized jewelry, we do NOT support a return of personalized jewelry. However, we supply a bit of after-sale services for our personalized jewelry, please contact us if any concern.
Fine jewelry can be easily scratched. Please wrap the returned item properly to ensure that it will not be accidentally damaged in the shipping process.